Q4 Promotion Buyback Policy:

This offer is valid only for first orders placed between November 8th and December 15th, 2024. Only first orders qualify for the buyback offer, with a maximum buyback of up to 7 pillows.

Return Process:

Eligible trackable returns must be made between February 15th and 28th, 2025, and products must be returned in new, unopened, and unused condition. Trackable returns should be sent to the following address:

Mediflow Inc. 5-39 Riviera Dr, Markham, ON L3R 8N4 

Return shipping costs are the responsibility of the account holder.

Refund Timeline:
Refunds will be processed within 14 business days after the returned items have been received and checked in at our warehouse.

Re-Order Terms:
For any re-orders placed using the 10% or 15% discount offers, Mediflow Inc. will assume that all pillows from the first order have been sold, thereby concluding the buyback offer.